At Unique Leather Bags, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not fully satisfied with your item, we offer a straightforward returns and refund policy.
Return Eligibility
- Time Frame: Customers may apply for a return within 30 days from the date of purchase.
- Condition: The item must be in its original packaging and in the same condition as received, unused and undamaged.
Return Process
- Initiating a Return:
- Contact our customer service team at [customer service email/phone number] to initiate the return process.
- Provide your order number and details of the item(s) you wish to return.
2. Return Shipping:
- Customers are responsible for the return shipping costs.
- Ensure the item is securely packaged to prevent damage during transit.
3. Shipping Costs:
- The original shipping charges will be deducted from your refund amount.
Refunds
- Inspection: Once we receive your returned item, our team will inspect it to ensure it meets our return eligibility criteria.
- Processing Time: Refunds will be processed within [X] business days after the item is inspected and approved.
- Refund Method: Refunds will be issued to the original payment method used for the purchase.
Non-Returnable Items
- Gift cards
- Personalized or custom-made items
- Items marked as final sale or non-returnable
Contact Us
For any questions or further assistance with your return, please contact our customer service team at care@uniqueleatherbags.us.
Thank you for shopping with Unique Leather Bags. We value your business and are committed to providing you with high-quality products and excellent customer service.
