Personalization

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Shipping & Delivery

Processing Time

All orders are processed within 2-5 business days.
Custom or made-to-order items may take additional time to be prepared for shipping.
Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on the destination and shipping method selected.
Estimated delivery times:
- Standard Shipping: 7-14 business days
- Expedited Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Delivery times may vary due to unforeseen circumstances such as customs delays or carrier issues.

International Shipping

We ship worldwide. International shipping costs and delivery times vary depending on the destination.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
International shipments may experience delays due to customs processing.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order using the link provided in the email or through our website.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
If your package is lost, please contact the shipping carrier for assistance.
If you need further support, reach out to our customer service team.

Delivery Issues & Address Errors

Please ensure your shipping address is correct before completing your order.
If an incorrect address is provided, we are not responsible for misdelivered items.
If an order is returned due to an incorrect address, the customer is responsible for additional shipping costs to resend the package.

Delayed Shipments

While we strive to meet estimated delivery times, unforeseen circumstances (such as weather disruptions or courier delays) may cause delays.
If your order has not arrived within the expected timeframe, please contact our customer support for assistance.

Contact Us
If you have any questions about our shipping & delivery policy, please contact us at contact@uniqueleatherbags.us or +1 (945) 206 0430.

Returns & Refund

Returns

We accept returns within 30 days of the delivery date.
Items must be unused, in their original packaging, and in the same condition as received.
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Customized or final sale items are not eligible for returns or refunds.

Refunds

Once the returned item is received and inspected, we will process the refund within 5-7 business days.
Refunds will be issued to the original payment method.
Shipping costs are non-refundable.

Exchanges

If you wish to exchange an item, please contact our support team within 30 days of receiving your order.
Exchanges are subject to availability.
Customers are responsible for return shipping costs unless the exchange is due to a defect or mistake on our part.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue.
We will arrange a replacement or refund as necessary.

How to Initiate a Return